1. Data Controller

For the purposes of the General Data Protection Regulation (EU) 2016/679 (“GDPR”), Tirana Rent Airport is the Data Controller responsible for the processing of your personal data.

If you have any questions regarding this Privacy Policy or your personal data, please contact:

Email: info@tiranarentairport.com
Website: https://tiranarentairport.com/

2. Legal Basis for Processing

We process personal data in accordance with Article 6 of the GDPR on the following legal bases:

• Performance of a contract (car rental agreement)

• Compliance with legal obligations

• Legitimate interests (e.g., fraud prevention, service improvement)

• Consent (for marketing or non-essential cookies)

3. Categories of Personal Data Collected

We may collect and process the following categories of personal data:

3.1 Identification Data

• Full name

• Email address

• Phone number

• Driver’s license details (only when required for confirmed rentals)

3.2 Booking and Contractual Data

• Pickup and drop-off dates

• Pickup and drop-off locations

• Selected vehicle

• Reservation details

3.3 Payment Data

Payments are processed securely through third-party payment service providers (e.g., PayPal or Stripe).
We do not store full credit or debit card information on our servers.

3.4 Technical and Usage Data

• IP address

• Browser type

• Device information

• Website interaction data

• Referral source

4. Purpose of Processing

We process personal data for the following purposes:

• To manage and fulfill car rental bookings

• To communicate with customers regarding reservations

• To provide customer service

• To comply with legal and accounting obligations

• To improve website performance and user experience

• To prevent fraud and ensure platform security

We do not use personal data for automated decision-making or profiling.

5. Data Sharing and Transfers

We do not sell personal data.

We may share personal data with trusted third-party processors, including:

• Payment service providers

• Website hosting providers

• Analytics services (e.g., Google Analytics)

• Advertising partners (e.g., Google AdSense, if applicable)

Where personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place in accordance with GDPR requirements (e.g., Standard Contractual Clauses).

6. Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected.

In particular:

• Booking data is retained for contractual and legal compliance purposes.

• Accounting data is retained in accordance with applicable tax regulations.

• Technical data may be retained for analytical purposes.

Data is securely deleted or anonymized once it is no longer required.

7. Data Subject Rights

Under the GDPR, you have the following rights:

• Right of access (Article 15)

• Right to rectification (Article 16)

• Right to erasure (“Right to be forgotten”) (Article 17)

• Right to restrict processing (Article 18)

• Right to data portability (Article 20)

• Right to object to processing (Article 21)

• Right to withdraw consent at any time

To exercise your rights, please contact:
info@tiranarentairport.com

You also have the right to lodge a complaint with a supervisory authority in the European Union.

8. Security of Processing

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

• SSL encryption

• Secure server infrastructure

• Access control policies

• Secure third-party payment gateways

Despite these measures, no transmission over the Internet can be guaranteed to be completely secure.

9. Cookies Policy

9.1 Use of Cookies

We use cookies in accordance with the ePrivacy Directive and GDPR requirements.

Cookies are used to:

• Enable essential website functionality

• Analyze website traffic (Google Analytics)

• Display relevant advertising (Google AdSense, if applicable)

9.2 Types of Cookies

• Essential Cookies – necessary for booking functionality

• Analytics Cookies – used for performance analysis

• Marketing Cookies – used for advertising personalization

9.3 Consent Management

Upon your first visit, you will be presented with a cookie consent banner allowing you to:

• Accept all cookies

• Reject non-essential cookies

• Customize cookie preferences

You may withdraw or modify consent at any time via the Cookie Settings link in the website footer.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time.
Any changes will be published on this page with a revised effective date.

Continued use of the website constitutes acceptance of the updated policy.